Ask about their current setup
Find out what phone they use and which accessories they reach for regularly. Ask what gets in their way on a typical day. A parent who spends much of the day on calls may care more about a clear earpiece than the features someone else would put first.
Plan the handover
Confirm the exact model, storage, condition and any exchange terms before ordering. If the gift is a surprise, leave room for the recipient to choose a case and transfer their own accounts. Keep the receipt accessible separately from the gift wrapping.
Find your next phone.
Compare models and ask about the condition and current availability of your shortlist.
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